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Privacy Policy
Learn how we collect, use, store, and protect your personal information when you use our website, contact us, or request services.
Introduction
Ontario Foundation Group respects your privacy and is committed to protecting the personal information you provide when visiting OntarioFoundationGroup.ca, requesting an estimate, booking an inspection, or contacting our team.
Information We Collect
We may collect your name, email address, phone number, property address, appointment details, service requirements, photographs, and any other information you voluntarily submit through website forms, telephone calls, or emails.
Property Information
To assess foundation or waterproofing concerns, we may collect details about the property, including its condition, age, visible cracks, water leaks, drainage issues, basement moisture, previous repairs, and areas requiring inspection.
Website Usage Information
When you use our website, we may automatically collect technical information such as your IP address, browser type, device information, visited pages, referring website, and time spent on the Site.
How We Use Information
We use collected information to respond to inquiries, prepare estimates, schedule inspections, recommend suitable services, communicate project updates, process payments, maintain records, and improve our website and customer service.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website performance, remember preferences, analyze visitor activity, improve functionality, and understand how customers interact with our content.
Sharing Your Information
Ontario Foundation Group does not sell or rent personal information. We may share limited information with trusted contractors, payment processors, website providers, professional advisers, or authorities where required by law.
Data Security and Retention
We use reasonable safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. Information is retained only as long as needed for business, service, legal, and recordkeeping purposes.
Your Privacy Rights
Subject to applicable law, you may request access to your personal information, ask for corrections, withdraw consent, or request deletion of information that Ontario Foundation Group is not legally required to retain.
Contact Information
For questions about these Terms and Conditions, please contact:
Ontario Foundation Group
Website: OntarioFoundationGroup.ca
Email: info@ontariofoundationgroup.ca
Phone:289-514-9701
Business Address: 1051 Upper James St #210, Hamilton, ON L9C 3A6